The Canadian immigration department has decided to reopen the operations of phone support for answering the questions and inquires raised. The Immigration Refugees and Citizenship Canada (IRCC) phone operations were put on halt at the end of March 2020 following the implementation of coronavirus (COVID 19) prevention measures throughout Canada. Due to reduced staffing and delay in the immigration processes, the inquiry was not available until now, but the government is going to reopen the department for the public to enquire.
Instead of closing its operations completely, the immigration department has continuously worked towards helping the country to make a speedy recovery in this pandemic situation. Now IRCC is once again accepting calls for the questions and concerns, but please note that considering the current situation, the operations will be taking place at a reduced capacity. Phone lines will be open from Monday to Friday from 9 a.m. to 5 p.m. EST. People who have queries may call the department during the given time and resolve their doubts.
The new phone system has been put in place to support agents working remotely. IRCC cautioned that technical issues may arise as a result of this new set up, according to a media release. In such cases, the issues will be solved at earliest and the service will be provided at its best.
Meanwhile, online inquiries can be submitted 24 hours per day, seven days per week through IRCC’s webform.
I am Heet Narechania taking IELTS coaching from Winny. My coaching instructor was Ms Kalgi Ma’am. She was an excellent tutor and helped me in clearing the IELTS examination. She also guided me in the correct direction in Speaking and Writing tasks which helped in achieving the required score.
My experience with Winny Immigration has been great. My profile was created by Rushika Sutaria. She has been really helpful with all the information and cleared all the issues I had. She was available to talk when I had any doubts regarding my visa file and the college. Even in pandemic, staff was making all the efforts to function normally. They provide professional service and really great advice. Definitely going to recommend to everyone.
Excellent work, Yes’ also they help in doing your process faster. Applied 11 Nov -Biometric 15 Nov – Medical Update 16 Nov. I got my visa 18-20 days after my biometric & medical got updated. Passport Request 3 Dec
Even in pandemic, staff is functional and supportive in every manner. They provide professional service and advice. Definitely going to recommend to everyone
I like the “Transparency” Winny Group provided in each and every aspect of your queries related to immigration. My first meeting with our case officer is very fruitful as we clear all our doubts regarding immigration in detail. They consistently engaged with us by showing personal interest and give satisfactory answers to us for all our queries. I appreciate the Winny team for their knowledge and behaviour with the customers.